Shipping policy

GLEYNIX SHIPPING POLICY

Last updated: August 28, 2026

At Gleynix, we work with trusted fulfillment and shipping partners to deliver your orders as quickly and safely as possible.

ORDER PROCESSING

Orders are generally processed within 1–3 business days, Monday through Friday, excluding holidays.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

SHIPPING DESTINATION

Gleynix currently ships orders to customers within the United States.

SHIPPING TIMES

Delivery times vary depending on the product, destination, shipping method, and fulfillment location.

Estimated delivery times are displayed during checkout or on the applicable product page whenever available.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, high order volumes, customs processing, or other circumstances outside of Gleynix's control.

SHIPPING COSTS

Shipping costs are calculated and displayed at checkout based on the items in your order and your shipping destination.

From time to time, Gleynix may offer free shipping promotions or other shipping discounts. Any applicable promotion will be displayed on our website or at checkout.

ORDER TRACKING

Once your order has shipped, you will receive a tracking number by email.

Tracking information may take a few business days to become available or update after the order has been shipped.

MULTIPLE ITEMS

If your order contains multiple products, your items may be shipped separately depending on product availability and fulfillment location.

You may receive separate tracking numbers for different items in the same order.

DELIVERY ISSUES

If your order is significantly delayed, appears to be lost, or you receive a damaged package, please contact us so we can assist you.

Please provide your order number and any relevant tracking information when contacting us.

INCORRECT SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned or additional shipping costs are incurred because of an incorrect or incomplete address provided by the customer, the customer may be responsible for the additional costs.

QUESTIONS

If you have any questions about shipping or your order, please contact us at:

support@gleynix.com

We are happy to assist you.