Refund policy

Refund & Return Policy

Return shipping is free for all eligible returns within the United States.

At Gleynix, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.

Defective or Damaged Items If your product arrives defective or damaged, contact us within 7 days of delivery and we'll send a replacement or issue a full refund — no return shipping required.

How to Start a Return Email us at support@gleynix.com with your order number and a brief description of the issue. We'll respond within 24–48 hours with next steps.

Refunds Once your return is received and inspected, we'll notify you of the approval. Approved refunds are processed within 5–7 business days to your original payment method.

Non-Returnable Items Items that have been used, damaged by the customer, or returned after 30 days are not eligible for a refund.